Email usinfo@vancora.ukWe replyWithin 1 working day
Based inLondon, UK

We're hereto help

Your order

How do I place an order?

Choose your product, add your engraving and put it in your bag, then go to checkout. You'll get an order confirmation by email as soon as it's placed.

Which payment methods do you accept?

The payment methods available to you are shown at checkout. All payments are processed securely.

Can I change or cancel my order?

Contact us as soon as possible with your order number. We engrave quickly, so once engraving has started we can't change or cancel the order.

Engraving & products

What can you engrave?

A name, initials, a date or a short message (up to 20 characters), one of our designs, or your own artwork.

Which lettering styles and sizes can I choose?

Choose Modern, Classic or Script lettering in Small, Medium or Large. The live preview on each product page shows exactly how your engraving will look before you order.

Can I upload my own design or logo?

Yes. Choose Upload your own on the product page and add a PNG, JPG, SVG or PDF up to 20 MB. Black-and-white artwork with clear outlines engraves best. We'll email you if anything needs adjusting before we engrave.

How long does engraving take?

Orders are engraved and dispatched within 1 working day.

The company

How do I contact customer service?

Email info@vancora.uk or use the contact form below. We aim to reply within one working day.

Get in contact

Can't find your answer? Send us a message and a real person will get back to you.

Response timeWithin 1 working day